BENEFITS

 

  • Learn how to visualize the customer experience; before, during and after they are using your service

  • Learn how you can use the customer journey map as a roadmap for improvements in your marketing, product development, and customer care

  • Get support in creating your customer journey map through hands-on exercises, individual coaching, tools and templates

  • By being part of this first cohort, you will get a lot of personal attention and help 

 

 THIS IS FOR YOU WHO...

​​

  • ​​are at an early stage of your entrepreneurship with a functioning service concept, or for you who are running a growing business 

  • need an outside-in perspective on the overall customer experience of your service

  • want to improve your marketing efforts,  onboarding experience, or product development based on real user insights

  • can commit to 2-3 h/week for 4 weeks

customer journey web pink.jpg

CUSTOMER JOURNEY DESIGN

We are looking for Beta participants!

HOW WE'LL DO IT

​ ​ ​ During 4 weeks, you will have access to individual coaching  through your planning, prototyping, and analyzing. There will be weekly coaching sessions via Zoom. You have access to hands-on exercises, tools and templates through an online learning platform where you also post your assignments, chat with your peers and get feedback from your teacher.

OUTCOME

A customer journey map based on user insights - a great tool for improving the customer experience, marketing and product development efforts

Please reach out if you have any questions about the schedule or content! 

 

 NEXT COHORT STARTS

NOVEMBER 12th, 2020​

Special Beta tester price

 99 USD + VAT

Request more information about the Booster Program

 

By registering to this Booster Program, you agree to our Terms and Conditions and to our Privacy Policy.  

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