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Are you at an early stage of your entrepreneurship and want to make sure you develop a product or service that meets a real market need? Are you nurturing a potentially great idea and need some structure in exploring it? Then this Booster program is for you. 

In Service Design for Impact, we are working on the first part in the innovation process; turning your idea into a service concept. You learn how to develop a product or service based on real user insights to ensure you build the right features from the start.


Using our step-by-step method, developed from 10+ years of service and business design consulting, will save you time early in the process, and make your solution more likely to succeed.


You will get your own coach and mentor who is working hands-on with you throughout the entire process. Your service concept is built through workbook exercises, downloadable templates, hands-on coaching, and lots of support from experts and peers. 100% online with group sessions on Zoom. 

Service Design for Impact brochure (PDF)


  • are nurturing a potentially great idea and need some structure in exploring it

  • are at an early stage of your entrepreneurship and want to make sure you develop a product or service that meets a real market need


7 weeks


  • Theory (10 min) - recorded videos

  • Weekly sessions (1 h) - live on Zoom

  • Workbook exercises (1 h) - downloadable pdf with instructions, templates and hands-on exercises


A service concept that aligns with your purpose and with your users’ needs, ready to be prototyped



Group sessions on Tuesdays at 17.30-18.30 CET (8.30-9.30 PST) March 2-April 6

By signing up for this Booster Program, you agree to our Terms and Conditions and to our Privacy Policy.


Request more information about the Booster Program  


The Booster Program helped us to get valuable user insights. As a result we did some major changes to our business model. 


We are now reaching a larger group of users, which  enables us to scale our impact.


Susanne Ringström,

founder of Möbelbiblioteket 

Furniture Library




How much time is required?
2-3 hours per week. Around 60 mins for the group sessions + time to watch videos and dig into the workbook, and to support your peers. Beyond that, it is up to you and how much time you are willing to put into designing your service concept.


Are there any technical requirements?
You’ll need to have access to a good internet connection, and a quiet space for the weekly sessions.

Do you offer flexible pricing?
We are committed to make the Booster Program available to those who do not have the means to pay the full price. If you are a student, unemployed, or a minimum wage worker - please contact me and describe your situation. We are also offering group discounts for teams from the same organization, and sometimes referral discounts.


Is the course material available after the Booster Program has ended?

The material is available for 2 months after the program has ended. After that, you still have free access to the online community for support and continued learning.

Are the group sessions recorded, in case I cannot join?
Yes, they are recorded and available. However, watching a recording will not fully replace the experience of participating.

Can I attend the Booster Program even if I can’t make it to the weekly sessions? 
We don't recommend participating in the Booster Program if you can't make it to the sessions. Making time and space for your idea during these weeks will help you to get the most out of the program.

Can I participate even though I just have a vague idea?

Of course! We have participants in all stages of their business journeys. If you are starting with a vague idea, you will maybe not end up with a full service concept ready for prototyping, but you will have a clear picture of how to move forward with it.

Do I get a certificate upon completion?
Yes, if you complete all parts of the Booster Program you will receive a certificate.

What are your Terms of service?

You'll find them here.

I just want to ask my questions to a real person..

Of course, we get that! Reach out via email or messenger and we'll set up a time to talk in person. 

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