SERVICE DESIGN FOR IMPACT 3
Join this Booster Program and build a simple service prototype that can be further co-created with your users.
In Service Design for Impact 2, you will learn different ways of prototyping your service prototyping and get help with selecting the best method for you. You will design your service prototype and learn how to improve it based on user feedback.
This course is delivered online with recorded video sessions and live group sessions. It utilizes simple methods and tools for you to design a simple service concept. You will be able to share your work with other participants and get valuable feedback. The course is 20% theory and 80% practice.
Your instructor Susanna Nissar is the founder of Social Innovation Booster. She has extensive experience as a service & business designer. The step-by-step method that we use in this Booster Program is developed from more than 10 years of service and business design consulting. Susanna has worked with many of the Swedish public sector organizations to design services that citizens value and trust. She co-founded the service design agency Expedition Mondial and is a also a mentor and advisor to female impact-oriented entrepreneurs.
THIS IS FOR YOU WHO
have participated in the Booster Program Service Design for Impact 1, or have similar knowledge and a service concept
need hands-on support in designing your prototype
wish to learn a structured method for co-creating with your users
3 weeks + individual follow up
MODALITIES / WEEK
Theory (10 min) - recorded videos
Live group sessions (1 h) - live on Zoom
Workbook exercises (1 h) - downloadable pdf with instructions, templates and hands-on exercises
A modified prototype, co-created with your target audience, that is ready for a commercial launch or a pilot project.
149 USD + VAT